Business: Momo Nation Cafe
Website: https://appetitcafe.com/
Last Updated: August 2026
Effective Date: August 2026
1. Introduction
Welcome to Momo Nation Cafe. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website at https://appetitcafe.com/ or place an order through our platform.
Please read this policy carefully. If you disagree with any terms of this Privacy Policy, please discontinue use of our website. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
This policy applies to all information collected through our website, mobile experience and any related services, sales, marketing or events. It also applies to information collected when you interact with us through third party platforms such as Zomato and Swiggy.
2. Information We Collect
We collect information that you provide to us directly when you use our website or place an order. The types of information we may collect include:
Personal Identification Information: Full name, email address, phone number and delivery address when you register or place an order.
Payment Information: When you make a payment on our website, we collect payment details such as card information or UPI details. All payment information is processed securely through our payment gateway partner and we do not store full card details on our servers.
Order Information: Details of the food items you order, order history, preferences and any special instructions you provide.
Device and Usage Information: IP address, browser type, operating system, referring URLs, pages visited and time spent on our website, collected automatically through cookies and similar technologies.
Communication Data: Any messages, feedback or queries you send us through our website, email, WhatsApp or phone.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your food orders and deliver them to your specified address.
To send you order confirmations, updates and delivery notifications via SMS, email or WhatsApp.
To process payments securely and prevent fraudulent transactions.
To respond to your queries, complaints and customer support requests in a timely manner.
To improve our website, menu, services and overall customer experience based on usage patterns and feedback.
To send you promotional offers, new menu updates and special deals if you have opted in to receive such communications.
To comply with applicable laws, regulations and legal obligations in India.
To maintain the security and integrity of our website and prevent unauthorized access.
4. Sharing of Your Information
We do not sell, trade or rent your personal information to any third parties for their marketing purposes. We may share your information only in the following limited circumstances:
Service Providers: We may share your information with trusted third party service providers such as payment gateway partners, delivery partners and SMS or email service providers who assist us in operating our website and delivering our services. These parties are obligated to keep your information confidential and use it only for the purpose of providing services to us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities such as a court or government agency in India.
Business Transfers: In the event of a merger, acquisition or sale of all or a portion of our business assets, your personal information may be transferred as part of that transaction.
With Your Consent: We may share your information with other parties when you have given us your explicit consent to do so.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files placed on your device when you visit our website.
We use cookies for the following purposes:
To remember your preferences and settings when you return to our website.
To understand how visitors use our website so we can improve the experience.
To enable certain features and functionalities of our website.
To analyze traffic patterns and measure the effectiveness of our content.
You can control the use of cookies through your browser settings. However disabling cookies may affect the functionality of certain features on our website.
6. Data Security
We take the security of your personal information very seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure or destruction. These measures include:
Secure HTTPS encryption for all data transmitted between your browser and our website.
Secure payment processing through PCI DSS compliant payment gateway partners.
Regular security assessments and updates to our systems and software.
Restricted access to personal information on a need to know basis among our staff.
However please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
You have the following rights regarding your personal information that we hold:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
Right to Opt Out: You have the right to opt out of receiving promotional communications from us at any time by contacting us directly or using the unsubscribe link in our emails.
To exercise any of these rights, please contact us at momonationcafe.khagaul@gmail.com or call us at 9199711730.
8. Third Party Links
Our website may contain links to third party websites such as Zomato and Swiggy. We are not responsible for the privacy practices or content of these third party websites. We encourage you to review the privacy policies of any third party websites you visit through links on our website.
9. Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our systems.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us:
Business: Momo Nation Cafe and Family Restaurant Khagaul
Address: Shop No. 8, 3rd Floor, Sai Vatika, Thana Road, Khagaul, Patna, Bihar 801105
Email: momonationcafe.khagaul@gmail.com
Phone: 9199711730
Website: https://appetitcafe.com/